About Us Welcome to Star Catering Equipments, the online catering store where you can buy the latest top brand products direct from the finest manufacturers around the world giving you the best products at the best prices and in styles that are unique in the UK. We are a UK based retailer of stylish furniture and accessories, offering a broad range of styles from traditional to contemporary. The majority of our customers still shop from our catalogue but more and more are now using our new website. Our aim is to offer original and unique ideas that will help you make the most of your living spaces. We introduce around 1000 new products every year, many items are designed exclusively for The Star Furnishing Company and we actively participate in the process, specifying furniture designs. Our Quality Management Systems We all have a responsibility to meet the requirements of our Quality Management System in order to provide our customers with the quality of product or services expected and all of us have a part to play in this. Our Quality Policy is continuous and supported by the following: - · Maintaining an efficient, effective and economical management system · Listening carefully to the wishes and requirements of all our customers · Offering an extensive product range encompassing all new and important, high quality, state of the art technology and competitive prices supported by excellent service, delivery and after sales assurance · Co-operating and communicating, clearly and honestly with our customers and fellow employees in a courteous and professional manner at all times · Adopting a positive approach to the continuing improvement of our company's activities and taking a personal and collective pride in our company · Identifying and addressing the training needs of our employees · Implementing agreed corrective and preventative action as and when necessary to eliminate the root causes of any recurring customer dissatisfaction. Price Promise All Star Catering Equipments products offer excellent value for money and we endeavour to make sure our prices are the lowest you will find either on the internet or in retail outlets. If you find the same item cheaper elsewhere then we will match the price providing, the following conditions are met. The two items must be exactly the same. The price must include VAT and other charges e.g. delivery. The item must be new and not ex display, end of line or returned stock. The item must be at standard price and not in a sale or on special offer. You must provide information on the vendor to enable us to verify the price. The alternative item must currently be available. Price Promise only applies to goods available in the UK. For more information call our Customer Service Department on 020 7790 7144 Our Prices All our prices include VAT. Warranty All products carry the full 12 months manufacturers warranty against materials and workmanship. Payment Methods We accept the following method of payments. Online finance Credit/Debit cards Fax/phone your Credit Card Info Cheque/Postal Order Online Banking PayPal |